Online Surveys Versus Traditional Surveys

Why Create Online Surveys?

Online Surveys Help You Make Better Decisions, Faster.
You want to get things done in days – not weeks or months, so you’ve embraced the idea of getting market research data online.
There are a LOT of FREE resources out there to measure market potential and interest.
But are you really getting to your core customers? Have you defined who they are? Their likes, their interests, their habits? How do they find out about you, how do they interact with you?
Do you have an idea to test?
After you get the results, what will you do with them?
One of the best ways to answer all these questions is through online channels, however there a lot of different ways to reach people; all have their pros and cons.

Online vs Traditional Surveys

Online surveys provide some significant advantages including:

  • Cost savings
  • Faster results
  • Significantly better reach
  • Potentially better targeting
  • Reduced bias from “interviewer effect”
  • Convenience to participant
  • Potential for better results
  • Faster results analysis
  • Better results visualization

What Kind of Research Can You Do Online?

  • Monitor brand performance
  • Determine market opportunity
  • Define or explore a customer persona
  • Test marketing campaigns, ad ideas or product concepts
  • Discover new ideas
  • Determine consumer sentiment or opinion
  • Evaluate customer satisfaction
  • Understand Voice of Customer
  • Perform competitive analysis
  • A/B testing

All of these topics involve a large population that you may want to study (e.g. Pet owners in the USA) and may be broken down in characteristics (or variables) of that population (e.g. consumers who purchase pet toys, people who are aware of my brand, monthly spend on pets, by Gender, Age, Location etc).

We use online surveys in order to collect data from a population sample which is of great interest to us (e.g. our current or potential clients).

Since it will be impossible to survey the entire population (of pet owners in the US) due to technical restrictions, cost, and time,  we can collect data by running a survey on a sample – a carefully selected subgroup of the population we want to target.