7 Best Alchemer Alternatives & Competitors in 2025

Alchemer is a popular online survey software with positive reviews on websites like G2. However, some users have reported issues, such as:

🚫 High cost

“The cost of this software has increased fundamentally over the years since the acquisition of fluid surveys.”
– Read the full review here

“There are a few more advanced features that we only need once in a blue moon and we are loath to pay for higher subscriptions just to access those features so infrequently.”
– Read the full review here

🚫 Long customer support response times

“Their support email takes a lot of time to respond. At times there are requests that need to be dealt with ASAP because you are in the middle of a project but that’s where I feel the pain.”
– Read the full review here

“Customer support is not consistent. Sometimes they reply [to] my tickets in a prompt manner but sometimes it takes weeks to get an answer.”
– Read the full review here

🚫 Limited questionnaire design capabilities

“I wish there were options for more nuanced logic.”
– Read the full review here

“You have to know how to program in JavaScript to solve things that are simple, like setting up a control variable for skipping a question.”
–Read the full review here

“If you’re looking for any type of advanced question types, their programming team has to get involved (unless you’re excellent in writing your own code) and it always takes an extended period of time to get their help (i.e., their own team was the bottleneck to me actually getting my surveys out in real time).”
– Read the full review here

🚫 Insufficient data analysis and reporting

“On the backend, the default/out of box reporting leaves a lot to desire.”
– Read the full review here

“Reporting looks a bit outdated and could use some more advanced graph templates.”
– Read the full review here

“I dislike the way Alchemer Survey exports data for specific table questions or ranking questions.”
– Read the full review here

Based on these common customer challenges and our experience helping companies transition from Alchemer to our survey platform, we’ve put together this comprehensive list of Alchemer alternatives. We’ll start with Pollfish, our solution, before diving into other options.

Best Alchemer Alternatives

1. Pollfish
2. Qualtrics
3. Suzy
4. SurveyMonkey
5. SurveySparrow
6. QuestionPro
7. Typeform

1. Pollfish

Pollfish, our DIY survey tool, is a popular alternative to Alchemer for several reasons. We’ll briefly outline each reason below, and then dive deeper into each one.

✅ Rigorous audience quality control for high-quality, reliable data

To ensure the integrity of survey results, we use multiple layers of quality control that address common quality issues seen with several other survey tools.

For example, with Pollfish, every new panelist goes through a 14-day evaluation period, during which they fill out internal surveys. Only panelists who successfully pass this evaluation are then permitted to participate in paid client surveys. We also apply numerous additional safeguards, which we’ll discuss in more detail later on in this section.

✅ Transparent, pay-per-response pricing with unlimited seats

Pollfish keeps pricing simple with a flat per-response rate that starts at $0.95, with discounts for large volumes. As you build your survey, Pollfish updates your total cost in real time so you always know what you’ll pay.

We don’t add subscription fees, hidden costs, or extra charges for more users, so you can easily plan your research budget.

✅ Built-in advanced data analytics and reporting

With Pollfish, you can segment data across multiple variables and generate custom-branded charts and graphs right inside the platform. There’s no need to export results into spreadsheets or external tools, which saves you hours of manual work and streamlines your analysis process.

✅ Advanced questionnaire design capabilities

Designing a survey through Pollfish is intuitive, easy, and requires no programming skills, even with complex surveys. We offer a number of advanced questionnaire design capabilities, including 16 question types (e.g., A/B test, conjoint analysis), conditional branching logic, answer and question shuffling, AI survey creation, survey templates, and more.

✅ Complimentary, responsive customer support from seasoned market researchers

Pollfish offers complimentary, on-demand customer support from market research experts available 24/7 via phone and live chat at no additional cost. Whether you’re new to survey creation or just seeking a second opinion, you can get help anytime you need it with survey design, audience targeting, data analysis, reporting, and more.

Let’s explore each of these benefits in more depth.

Note: Sign up for a free Pollfish account, no credit card required. We also invite you to inquire about our full-service market research services through our parent company Prodege, which manages the complete survey process for you from beginning to end.

Rigorous Audience Quality Control for High-Quality, Reliable Data

We pride ourselves on leading the industry in commitment to high data quality. Even a meticulously designed survey can generate flawed data if the respondents are bots or real people providing rushed, low-quality responses. That’s why we’ve put extensive time and resources into building strong data quality safeguards.

Our recent article explores the most common data quality challenges and the specific solutions Pollfish (through parent company Prodege) has developed to address them.

Let’s take a look at some of our quality control measures:

❇️ Verifying respondent identities through diverse activities beyond surveys

Most audience panels only pay members for filling out surveys, which makes it easy for fraudsters and fatigued respondents (who rush through surveys) to slip through. Through our parent company Prodege, we take a different approach.

We reward audience members not just for completing surveys, but also for activities like playing games, shopping online, uploading shopping receipts, and more. These extra data points give us valuable ways to confirm that respondents are real people, helping us build more comprehensive, accurate profiles.

We also don’t urge our panelists to complete surveys. This helps avoid survey fatigue, preventing low-quality responses.

❇️ 14-day evaluation period

New panelists don’t immediately become eligible to participate in client surveys. During their first 14 days, they complete a series of internal quality checks. Only those who consistently provide thoughtful, reliable answers move forward. This extra layer of screening sets Pollfish apart from providers that accept most sign-ups without meaningful testing.

❇️ Trust scores for higher response quality

We assign each panelist a trust score powered by AI and machine learning. This score updates continuously based on ongoing inputs. Depending on the trust score, we may block respondents from surveys, require identity verification, or deactivate their account entirely. This system incentivizes members to provide thoughtful, high-quality answers every time.

❇️ Fraud detection technologies

Pollfish uses multiple defenses to stop fraudulent participants, including:

• Multi-level registration verification (e.g., CAPTCHA, Device ID Reputation, 100% Double Opt-In, etc.)
• Tech consistency (carrier/targeting alignment check)
• Single user IDs (no duplicate survey takers)
• Sophisticated anti-VPN measures

And more.

❇️ Behavioral data validation

We don’t rely only on self-reported demographics. Pollfish cross-checks participant profiles against real behavioral data, such as purchase receipts. For example, if a respondent claims they don’t own a cat but regularly uploads receipts for cat-related products, our system may flag the mismatch and prompt a profile update. This approach keeps demographic data current and accurate throughout a panelist’s lifecycle.

❇️ Preventing rushed, low-quality, or contradictory answers

Even real people can give low-quality survey answers if they speed through the survey without paying attention. To address this, we apply:

• Speeding detection: Flags respondents who complete surveys unrealistically fast, indicating low attention.

• Straight-lining detection: Identifies respondents who repeatedly choose the same answer across multiple questions without consideration.

• Manual review of open-ended responses: Ensures written answers are relevant, detailed, and not nonsensical or low-effort.

• Red herring questions: Ensures that participants are paying careful attention throughout the survey.

Further reading: 3 Survey Data Quality Issues Sabotaging Your Research (& How We Fix Them)

Transparent, Pay-per-Response Pricing with Unlimited Seats

Pollfish uses a pay-per-response model built to keep costs low and put you in full control of your research budget:

❇️ No long-term contracts or minimum spend

Pollfish lets you run surveys as rarely or often as you need. You won’t be charged beyond your usage or get locked into long-term contracts.

❇️ Add unlimited seats for free

Your entire team can access Pollfish to create surveys, view results, and generate reports, all under a single account at no additional cost per user. You won’t be charged individual license fees or have any seat restrictions. If you plan to have multiple teams using Pollfish, you can also effortlessly switch between them in just a few clicks.

❇️ See your total cost update in real time as you build your survey

Pollfish lets you see the full price of your survey upfront with no hidden fees or additional charges.

As you see in the image above, let’s say you start with a base cost of $0.95 per response. You might choose to add two additional audience filters, such as:

• US household income between $75,000–$99,999
• Minimum 1 pet in household

Each of these filters would cost you $0.55, for a total cost per response of $2.05 ($0.95 base + $0.55 + $0.55). For 600 responses, your total cost would be displayed upfront as $1,230 before you confirm your purchase.

What you see is what you pay.

Advanced Built-In Data Analysis Tools and Reporting

Pollfish lets you drill down into survey data, focus on specific subgroups, and build polished, on-brand charts all in one easy-to-use platform. You won’t need to export results to Excel or other external tools to get the analysis you need (but you can if you need to).

❇️ Automatic chart creation

Pollfish intelligently generates the most appropriate chart types for each survey answer, whether it’s a bar graph, pie chart, table, or something else. This presents your data in a clear, easy-to-understand format and saves you significant time manually creating visualizations.

❇️ Targeted insights through filtering

Pollfish lets you drill down into your results by filtering responses and audience attributes to uncover deeper insights. For example:

• Filter by survey responses: Zero in on participants who selected a specific answer, like customers who said they wouldn’t recommend a product, to understand their pain points better.

• Filter by audience segments: Narrow your view to a defined group, such as parents of young children, while excluding others, to spot patterns unique to that demographic.

❇️ Multi-variable analysis and visualization

Pollfish’s Insights Builder (available for large-scale research needs and full-service projects) makes it simple to generate compelling multi-variable visualizations directly in the platform, no external tools required.

For instance, imagine you’re evaluating interest in a new fitness app. You could easily create a multi-variable chart showing intent to purchase a subscription (variable 1), broken down by:

• Fitness frequency (variable 2)
• Age group (variable 3)
• Device type, such as iOS or Android (variable 4)

In just a few clicks, Pollfish could create this chart, complete with optional stat testing to highlight meaningful differences and custom colors to match your brand’s theme.

❇️ Statistical significance testing

Pollfish makes statistical testing outcomes easy to interpret, clearly highlighting differences with color coding and letter-based notation.

❇️ Built-in presentation builder

You can create PowerPoint-style presentation slides directly within Pollfish, even before your survey is finished collecting responses. This way, you’ll have a nearly finalized report ready by the time your survey is done, giving you a valuable head start in presenting your data. You can easily export the presentation as a Microsoft PowerPoint file (.pptx) for editing.

❇️ Flexible export options

Pollfish offers multiple convenient export options for your visualizations and presentations, including PDF, Excel, Crosstabs, and SPSS.

Advanced Questionnaire Design Capabilities

Pollfish offers advanced survey design functionality with a user-friendly interface. It’s intuitive and easy to use for both beginners and market research experts, requiring zero programming knowledge.

❇️ Sophisticated skip logic and branching

Customers regularly highlight Pollfish’s conditional branching logic functionality as a standout feature in reviews on Trustpilot, Caterra, and G2:

“The branch logic is one of the best features of the software.”
– Read the full review here

“The interface was extremely intuitive and easy to use. I especially liked how we set up the logic for the questions. Furthermore, the customer support agents were awesome. They responded to every question I had in a timely manner. (And before we even paid a cent!).”
– Read the full review here

“Super easy to set up a questionnaire including logics, test it and send it. Get results <24 hours which can be filtered in so many ways.”
– Read the full review here

❇️ 16 question types, including more advanced options

We offer 16 question types, including all the standard options you’d expect (e.g., single selection, open-ended), plus more advanced question types, such as:

• A/B test
• Conjoint analysis
• Max Diff
• Van Westendorp
• NPS
• Constant Sum

You can explore the full list of question types here.

❇️ 19+ advanced survey design capabilities

No matter how complex your survey programming needs are, you can accomplish them with Pollfish. We offer a wide range of questionnaire design capabilities, including:

• Conditional branching
• Screening questions
• Question and answer shuffling
• AI survey creation
• Survey templates

You can explore our in-depth survey design capabilities here.

Responsive Customer Support from Seasoned Market Researchers

Our customers often comment on our stand-out support quality, which is surprisingly rare even in an industry like market research, where customers often require more guidance.

❇️ Expert support for every stage of research

Pollfish goes beyond just chatbots and basic technical troubleshooting. Our market research experts can help you with everything, including designing better studies, targeting the right audience, analyzing your results, and more.

❇️ 24/7 chat or phone support

Our experts are available whenever you need them. We offer genuine 24/7 support via live chat or phone, including on evenings and weekends.

As several customers shared:

“The customer service team is super responsive too for those more complex enquiries about the tool and criteria. All in all this experience has been way easier (and cheaper) than any other ‘big players’ out there”.
– Read the full review here

“The customer support agents were awesome. They responded to every question I had in a timely manner. (And before we even paid a cent!)”
– Read the full review here

Interested in Trying Out Pollfish?

We invite you to:

• Sign up for a free account and test the platform (no credit card required).

• Inquire about our full-service market research services through our parent company Prodege, which manages the complete survey process for you from beginning to end.

2. Qualtrics

Qualtrics is an Alchemer alternative that categorizes its features into three categories:

1. Customer Experience

• Voice of Customer
• Omnichannel Experience Management
• Digital Experience Analytics
• Website & App Feedback
• Location Experience Hub
• Online Reputation Management
• Contact Center Analytics
• Quality Management & Compliance
• Agent Coaching
• Edge Instant Insights

2. Employee Experience

• Employee Engagement
• Employee Pulse
• Employee Research
• Candidate Experience Management
• Employee Onboarding & Exit
• 360 Development Feedback
• Employee Retention Analytics
• Continuous Employee Listening

3. Strategy & Research

• Strategic Market Research
• Product Research
• Brand and Communication Research
• User Experience Research
• Edge Audiences

Note: To learn how Pollfish compares to Qualtrics, see this article.

3. Suzy

Suzy is an alternative to Alchemer that offers several use cases, some of which include:

• Attitudes and Usage
• Tracking
• Feature Testing
• Package Testing
• Price Testing
• Positioning
• Message Testing
• Path to Purchase
• Retailer Sell-in
• Heatmapping

Note: To learn how Pollfish compares to Suzy, see this article.

4. SurveyMonkey

SurveyMonkey is an Alchemer competitor whose features include:

• SurveyMonkey Genius for AI-powered survey creation
• Customizable survey templates
• Survey branching and skip logic
• Response quotas
• A/B testing for better decision making
• Survey branding and theme customization options
• Custom URL survey links
• Flexible data collection options (email, web link, social media)
• Real-time results tracking
• Real-time insights
• Text analysis tools for open-ended responses
• Integrations with 100+ platforms, including CRMs like Salesforce.

Note: To learn how Pollfish compares to SurveyMonkey, see this article.

5. SurveySparrow

SurveySparrow is an Alchemer alternative that breaks its features down into five categories:

​​1. Surveys

• Conversational Surveys
• Offline Surveys
• SMS / Text Surveys
• Executive Dashboard
• SpotChecks: In-app Feedback
• AI-powered Text Analytics
• Multi-lingual Surveys
• Security
• Workflows & Automation
• White Labelling

2. CX

• NPS
• CSAT
• Voice of Customer Surveys

3. Reputation

• Review Monitoring
• Social Listening
• Boost Reviews

4. Ticketing

• SLA Management
• Automated Workflows
• Ticket Dashboard
• Locations

5. 360 Assessments

• Personalized Insights
• AI-driven PDPs
• Heatmaps
• Team Analytics

6. QuestionPro

QuestionPro is an alternative to Alchemer whose features include:

• 20+ professional survey themes
• Skip logic branching
• Google Sheets integration
• Customizable thank you page
• Raw data export
• 24/7 Email support
• Visual layout

7. Typeform

Typeform is a tool specializing in online forms, and its key capabilities include:

• Form builder
• Survey maker
• Quiz maker
• Test maker
• Poll builder
• Application form builder
• Landing page builder
• NPS form builder
• Registration form builder
• Short form builder

You can use Typeform for use cases, such as:

• Market research
• Lead generation
• Employee onboarding
• Employee satisfaction
• Employee engagement
• Customer feedback
• Customer satisfaction
• Event planning
• Customer engagement
• Customer testimonials
• Candidate feedback

Interested in Trying Out Pollfish?

We invite you to:

• Sign up for a free account.
• Inquire about our full-service market research services.